Return Policy

Effective Date: Immediately

At hjyspx, we strive to bring you high-quality bohemian-style clothing, including dresses, pants, sweaters, outerwear and more, with comfortable fabrics and unique vintage & boho designs. We stand behind our products and offer a simple, customer-friendly return & refund policy to ensure you have a pleasant shopping experience.

1. Return Eligibility

We accept returns within 30 calendar days from the date you receive your order. To be eligible for a return, all items must meet the following conditions:

• Items must be unused, unwashed, undamaged, and in new condition

• All original tags, labels, and packaging must be intact

• No stains, smells, scratches, or signs of wear

Final sale items and discounted clearance items are non-returnable and non-refundable.

2. Return Process

Please follow our official return procedure:

Step 1: Contact Customer Service Send an email to our support team to submit your return request. Please include your order number and return reason. We will review and confirm your return eligibility within 1–3 business days.

Step 2: Ship the Item Back Once your return is approved, securely pack the items and send them back to our designated warehouse address provided by our team.

Step 3: Receive Your Refund After our warehouse receives and inspects your returned items, we will process your refund. All refunds will be returned through your original payment method.

3. Refund Timeline

Once approved, refunds will be issued within 5–10 business days. The actual arrival time depends on your payment provider and bank processing speed.

4. Shipping Fees

• Personal reason returns (size issue, style dislike, no fit): Return shipping cost is borne by the customer.

• Our-side issues (defective items, wrong items, quality problems): We will cover the return shipping fee and offer full refund or replacement.

5. Damaged or Incorrect Items

If you receive damaged, defective, or incorrect products, please contact us within 48 hours after delivery with photos or videos. We will provide a refund, replacement or compensation solution based on the actual situation.

6. Policy Update

hjyspx reserves the right to update this Return Policy at any time. All changes will take effect immediately after being posted on our official website.

7. Contact Us

If you have any questions about returns, exchanges or refunds, please feel free to contact our customer support team.

Brand: Hjyspx

Website: https://hjyspx.com/

Customer Service Email: info@hjyspx.com

Website Operator and Legal Business Name:

Registered Office: